Need sewage ejector pump repair in Chatham-Kent? We fix and replace ejector, grinder and septic chamber pumps, so your basement bathroom, laundry and rural septic system keep draining. Most failures are a float, a check valve or a clog, and we'll tell you before replacing anything.
All three sit in a pit in the floor, but they move very different things.
Lifts wastewater from a basement bathroom, laundry or bar sink up to the sewer or septic line when it sits below it. Handles soft solids through a 2-inch discharge.
Used for: basement bathrooms and laundry rooms
Shreds waste into a slurry, then pushes it through a small pressure line over a long distance or uphill, where a regular ejector can't reach.
Used for: long runs, uphill lines, low-pressure sewer systems
Moves groundwater and rain away from the foundation. It never handles sewage, so it can't replace an ejector. See our sump pump service.
Used for: wet basements and high water tables
Catch these early and it's usually a part, not a new pump.
The high-water alarm means the basin is filling faster than the pump empties it, often a stuck float or a pump that won't start. Stop using water on that level until it's checked.
If only the fixtures on the pump back up, it's the pump. If upstairs drains back up too, the problem is likely your sewer line.
A float stuck in the "on" position, or a failed check valve letting water fall back into the basin, keeps the pump cycling until the motor burns out.
A worn lid seal or a loose vent connection lets sewer gas into the basement. The basin should be sealed tight and vented outside.
Alarm sounding right now? Call (226) 702-4596.
We open the basin, test the pump under load and fix the part that failed instead of selling you a new pump.
A stuck, tangled or worn float is the most common reason a pump won't start or won't stop.
A failed valve lets sewage drain back into the basin, so the pump short-cycles and wears out.
Wipes and rags wrap around the impeller. We pull the pump, clear it and check the cutter on grinder models.
We test the high-water alarm and control panel so you get a warning before the basin overflows.
Even "flushable" wipes don't break down. Keep them, paper towels and grease out of any drain that leads to a pump.
When a repair won't last, we replace the pump or set up a new system sized to how far and how high the waste has to travel.
A new pump sized for your basin and the height it has to lift.
Best for: existing basement bathrooms and laundry
Pushes waste through a small pressure line where gravity and a standard ejector can't.
Best for: new installs and long, uphill runs
Heavy clay soil doesn't absorb water well, so many rural septic systems here use a raised or filter bed. A pump in a separate chamber lifts the effluent up to it.
We test the effluent pump, floats and alarm, then repair or replace what failed. Tank due for pumping too? See septic tank pumping.
Our certified local pros are available for same-day appointments.
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2025-01-12
Our basement toilet stopped draining, and we could hear the ejector pump running without shutting off. NeoFlow checked the basin and found a stuck float switch. The plumber replaced the faulty component and tested several flush cycles. Everything has been working normally since.
2025-02-26
The high-water alarm on our grinder pump system started sounding late one evening. We stopped using the drains and called NeoFlow. The technician inspected the controls and discovered the pump wasn't starting reliably. He repaired the electrical connection and confirmed the basin was pumping down properly.
2025-04-18
Our old sewage ejector pump had become noisy and eventually stopped moving wastewater from the basement bathroom. The plumber inspected the existing setup and recommended a replacement. The new pump was installed in the same basin, with the discharge connections checked and the system tested before the job was finished.
2025-07-12
Every time our basement sewage pump shut off, there was a loud bang in the discharge piping. NeoFlow examined the check valve and found that it wasn't closing properly. After replacing it, the plumber ran the pump through multiple cycles. The noise is gone, and the system operates much more quietly.
2025-09-09
We were adding a bathroom to our finished basement and needed a sewage ejector system because the fixtures were below the main sewer line. NeoFlow explained how the basin, pump and discharge pipe would work together. The installation was organized, and they demonstrated the system before handing it over.
2025-11-21
The grinder pump at our rural property kept tripping its overload protection. The technician checked the unit and found fibrous material wrapped around the cutting mechanism. He removed the obstruction, inspected the pump and confirmed it was operating correctly. We also received useful advice about what should never go down the drains.
2026-03-24
We had an unpleasant smell coming from the utility room whenever our sewage ejector pump operated. NeoFlow traced it to a poorly sealed basin cover and a loose pipe penetration. The plumber corrected the seals and inspected the vent connection. It was a straightforward repair with no unnecessary pump replacement.
2026-08-14
The ejector pump in our basement laundry area was running more often than usual, and the basin seemed to refill after each cycle. NeoFlow found wastewater flowing back through a failing discharge check valve. The plumber replaced the valve, checked the connections and verified that the water level stayed down after the pump stopped.
The basin is filling faster than the pump can empty it. The usual causes are a stuck float, a tripped breaker, a clogged impeller or a failed motor. Stop using water on that level, check the breaker, and call us if the alarm stays on.
No. Even "flushable" wipes wrap around the impeller and jam a standard ejector pump. Grinder pumps cope a little better, but wipes still dull the cutter and clog the line. Flush toilet paper only.
Most ejector and grinder pumps last about 7 to 10 years. A clean basin, a working check valve and no wipes in the line help them reach the top of that range.
Not the fixtures connected to the pump. Every flush or load of laundry adds to a basin that can't empty, and it will back up into the basement. Upstairs fixtures on gravity drains usually keep working.
Usually, yes. Adding a new ejector system for a basement bathroom is new plumbing work that normally needs a permit from the Chatham-Kent Building Department. A like-for-like pump swap is often treated as a repair. We'll tell you what your job needs before we start.
From Wallaceburg in the north to Erieau on Lake Erie, we cover towns, hamlets and rural properties across the municipality.
Don't see your community? Call (226) 702-4596 and we'll let you know.