Need sewer line repair in Chatham-Kent? We camera the line first, then fix the broken section or replace the pipe from your house to the property line. If you're leaving septic behind, we'll handle the new sewer connection too.
Many older homes here still have clay tile sewer pipe. Heavy clay soil swells when wet and shrinks when dry, and over the years that movement opens the joints.
Water coming up through the basement floor drain when you flush or do laundry points to the main line, not one fixture. Basement bathroom on a pump? If only those fixtures back up, check your ejector pump first.
Toilets that gurgle and a sewer smell in the basement often mean a crack or an open joint underground.
If drain cleaning clears the line but the clog returns within months, roots are growing in through a broken joint.
A soggy strip or a dip in the yard along the sewer path can mean a leak or a collapsed sewer pipe.
A small camera on a flexible cable travels the line from your basement toward the street and shows what's actually down there.
We see exactly where the line is broken, so the repair targets that spot instead of the whole yard.
Roots, open joints, a sag that holds water or a full collapse each need a different fix.
We show you the footage on screen and explain it before you decide on anything.
What the camera finds decides it. If most of the pipe is sound, we only fix the broken part.
We cut out the broken length and couple in new pipe.
Best for: damage in one short section
We replace your line from the house to the property line with new PVC.
Best for: older clay lines past repair
Instead of a trench across the lawn, we work through two small pits: one near the house and one at the property line.
A cone-shaped head is pulled through the old pipe, splitting it outward while a new seamless pipe follows right behind it.
Best for: cracked clay lines that are still open end to end
A flexible, resin-soaked liner is inflated inside the old pipe and hardens into a smooth new wall with no joints for roots.
Best for: root entry and leaky joints in a pipe that holds its shape
Not every line qualifies. A full collapse or a badly sagging run still needs digging. The camera inspection tells us which one you have.
Before you repair or replace a line, it helps to know which part is yours.
Planning a new sewer connection? We'll walk you through the steps before any digging starts.
(226) 702-4596Our plumbers are available for same-day appointments.
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2025-01-17
Wastewater started coming up through our basement floor drain whenever we used the washing machine. NeoFlow inspected the main sewer line with a camera and found a damaged connection near the house. The plumber repaired the affected section and tested the drains afterward. He explained what had caused the backup.
2025-03-08
Our sewer kept clogging every couple of months. The camera inspection revealed tree roots growing through a joint in an older clay pipe. The team cleared the roots, showed us the damaged section on the monitor and explained the repair options. We decided to replace the affected pipe rather than keep paying for repeated cleaning.
2025-06-13
Both bathrooms stopped draining properly, and regular snaking wasn't helping. The plumber located a collapsed section of underground sewer pipe in our side yard. The crew opened a limited trench, removed the broken pipe and installed a new PVC section. They checked the flow before filling the excavation back in.
2025-08-26
We noticed a sewer smell near the back of our older house and occasional slow drainage. NeoFlow ran a camera through the cleanout and found cracks in the clay sewer line. They showed us the footage and recommended a localized repair. The damaged pipe was replaced without digging up the entire yard.
2025-10-09
Our sewer line ran beneath a section of the driveway, so we were concerned about excavation. After inspecting the pipe, the team explained that a trenchless repair method was suitable for the damaged section. They completed the work with limited digging and performed another camera inspection afterward. We appreciated the clear explanation.
2025-12-04
Our basement drain was slow even after it had been cleaned. A sewer camera inspection showed two pipe sections had shifted out of alignment, catching debris at the joint. NeoFlow located the problem, exposed the connection and replaced the damaged section. The final inspection showed a clear passage through the repaired line.
2026-04-16
We called after noticing gurgling drains and an unpleasant smell near our basement cleanout. The technician inspected the sewer line and found a deteriorated connection allowing debris to collect. He explained the camera findings, repaired the affected joint and checked drainage from several fixtures. The whole process was straightforward.
2026-09-05
During our basement renovation, we learned that the original underground sewer pipe had several damaged sections. The plumber showed us the inspection footage and explained why replacing the line made more sense than separate small repairs. The crew installed new sewer piping, checked the connections and completed a final camera inspection.
The PUC handles the municipal connection from the sewer main to your property line. The line from the property line into your house belongs to the owner, so repairs on that side are yours.
Usually, yes. Sewer line work normally needs a permit under the Ontario Building Code, and in Chatham-Kent permits for the private sanitary line go through the Building Department. We'll tell you what your job needs before work starts.
Often, yes. Drain cleaning clears the roots, and if the pipe still holds its shape, pipe lining seals the joints they come through. A broken or collapsed section still has to be dug up and replaced.
It depends on the fix. A spot repair usually needs one hole over the damaged section. A full replacement means a trench from the house to the property line, unless the line qualifies for trenchless repair, which needs only two small pits. We'll show you where we'll dig before we start.
Many standard policies don't cover wear, roots or a collapse in the pipe itself. Some cover water damage from a sudden backup or offer service line coverage as an add-on. Check your policy and call your insurer before work starts.
From Wallaceburg in the north to Erieau on Lake Erie, we cover towns, hamlets and rural properties across the municipality.
Don't see your community? Call (226) 702-4596 and we'll let you know.